Flagstaff Surgical Associates, P.A. – Patient-Friendly Privacy Policy
Your privacy matters to us. At Flagstaff Surgical Associates, P.A., we are committed to
protecting your personal and medical information. This policy explains—in simple terms—what we
collect, why we collect it, and how we keep it safe.
1. The Information We Collect
To care for you, we need some information. This may include:
Basic Personal Information
- Your name, address, phone number, and email
- Your date of birth
- Your insurance details
- Your emergency contact
Health Information
This includes your medical history, test results, treatment plans, and notes from your visits
with our providers.
Website & Online Information
If you use our website, we may collect:
- Your IP address
- The type of device or browser you use
- Pages you view on our site
This helps us improve our website experience.
We do not knowingly collect information from children under 13 unless they are our patients and
a parent or guardian provides it.
2. How We Use Your Information
We use your information to:
Care for You
- Diagnose and treat medical conditions
- Coordinate with other healthcare providers
- Schedule appointments and follow-ups
Handle Billing
- Work with insurance companies
- Process payments for services provided
Improve Our Practice
- Train staff
- Ensure quality and safety
- Meet legal and accreditation requirements
Communicate With You
- Send appointment reminders
- Respond to messages or requests
- Share important updates about your care
We never sell your information.
3. When We Share Your Information
We only share your information when necessary, such as:
- With other providers involved in your care
- With your insurance company for billing
- With companies that help us run our practice (like secure IT vendors)
- When required by law (for example, public health reporting)
For anything else, we will ask for your written permission.
4. Your Rights as a Patient
You have important rights, including:
- Seeing your medical records
- Asking us to fix anything that’s incorrect
- Requesting limits on who we share your information with
- Asking for private communication, like using a different phone number
- Requesting a list of times your information was shared for certain purposes
Just let us know in writing—we’re here to help.
5. How We Protect Your Information
We take your privacy seriously. We protect your information by:
- Using secure electronic medical record systems
- Limiting access to authorized staff only
- Training our team on privacy and security
- Using encryption and secure networks
If something ever happens that puts your data at risk, we will let you know as required by law.
6. Cookies & Online Tracking (Website)
Our website may use small files called cookies to:
- Remember your preferences
- Understand how people use our website
- Improve your online experience
You can turn off cookies in your browser if you prefer.
7. Links to Other Websites
Our website may link to other sites. Their privacy practices are not ours, so we encourage you to
read their policies before sharing information with them.
8. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our
website. If we make big changes, we’ll let you know.
9. Contact Us
If you have questions or need help with anything in this policy, please contact:
Flagstaff Surgical Associates, P.A.
Privacy Officer